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Return Policy


You have 7 days no ask question from the shipping date to return your purchase from HydroFlask.com. 

All items must kept tags are intact and are unworn, unused with the original brand packaging.

Please contact our Care team with order number first, once confirm, please brings the goods by yourself to below address (Don't accept return or exchange by courier or post) :

Address 1: Shop 20, 2/F, Trendy Zone, 580A Nathan Road, Mongkok, Kowloon
Address 2: Shop B/M, 15-16, Trendy Zone, 580A Nathan Road, Mongkok, Kowloon


Refund
The refund will be made via the same payment method used to make the purchase. 

Exchange
Customer exchange the items with the same styles or the items in the same values of the original orders.